Data Lock (Pty) Ltd

Privacy Policy

 Effective Date: 12 November 2025

At Data Lock, protecting your privacy is a priority. This Privacy Policy explains how we collect, use, and safeguard your personal information, following recognized security best practices and working toward ISO/IEC 27001 alignment.

1. Information We Collect

We may collect personal information when you interact with our website or services, including:

  • Name, email address, and phone number from contact forms or inquiries

  • Company information (role, business name)

  • IP addresses, browser, and device information through analytics or cookies

2. How We Use Your Information

Your data is used to:

  • Respond to inquiries and provide requested services

  • Share relevant information or newsletters (with consent)

  • Analyze website usage to improve our services

  • Maintain cybersecurity and operational integrity

3. How We Protect Your Data

Data Lock implements robust security measures to protect the confidentiality, integrity, and availability of your information. Our practices are based on recognized security standards and principles, including those aligned with ISO/IEC 27001.

  • Encryption in storage and transit

  • Access control limited to authorized personnel

  • Secure retention and disposal procedures

4. Third-Party Sharing

We do not sell personal data. We may share data with trusted service providers (e.g., email platforms, analytics providers) solely to facilitate our services or comply with legal obligations.

5. Cookies and Tracking

We use cookies and analytics tools to enhance website performance and user experience. You may disable cookies in your browser settings; essential cookies are required for basic functionality.

6. Your Rights

You may request:

  • Access to your personal data

  • Correction or deletion of personal data

  • Withdrawal of consent for marketing communications

Please contact us at [privacy@datalock.co.za] for any privacy-related requests.

7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.